Marco Pierre White Steakhouse

Dear Aysha,

Thank you so much for your wonderful review! We are delighted to hear that our restaurant was the highlight of your stay at Fairmont Bab Al Bahr. It’s fantastic to know that you enjoyed the food, ambiance, and especially the service.

We’re thrilled that our team, particularly the gentleman at the entrance and Samantha, made you feel special and provided attentive service. We will certainly pass on your kind words to them.

We look forward to welcoming you back for another perfect dining experience soon at Marco Pierre White Steakhouse & Grill.

Best Regards

Dear Leyla.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had at our restaurant.

We are particularly concerned about the slow service you encountered. This is not reflective of our standards, and we will address this with our team to ensure prompt and efficient service in the future.

We deeply regret the recent incident with the bread. We take pride in offering a top-notch experience, and this wasn't a reflection of that. We're committed to doing better.

We value your input as it helps us to enhance our service and offerings. We hope you might give us another chance in the future to provide you with the excellent dining experience you deserve.

Thank you again for your feedback.

Best regards,

Marco Pierre White Steakhouse and Grill

Dear Reshma

It's great to hear that you had a positive experience during your visit! We're glad you enjoyed the complimentary appetizer and that Akhil provided excellent service by assisting you with your food choices and addressing your queries. We appreciate your kind words and are delighted to hear that you found our restaurant to be a good place to dine-in. We hope to have the pleasure of serving you again in the future!

Marco Pierre White Steakhouse and Grill Team

Dear Kaiwan,

Thank you very much for taking the time to share your feedback with us.

Your comments regarding the food are valuable to us, and we apologize that the tomahawk steak did not arrive as hot as expected. We will address this with our kitchen team to ensure that dishes are served at the ideal temperature for our guests' enjoyment.

We are sorry to hear that the duck confit was a bit dry. This is not the level of quality we aim to deliver, and we will work on improving this aspect of the dish.

Your feedback is incredibly valuable to us as it helps us continually improve our offerings. We hope that you will give us another opportunity to exceed your expectations on your next visit.

Thank you
Marco Pierre White Steakhouse and grill team