The Copper Lobster
Cuisine thématique, Terrasse
Cuisine thématique, Terrasse
Types de menus :
Situé au Fairmont Fujairah et face à la mer, The Copper Lobster vous offre une expérience de grillades de fruits de mer unique en son genre. Nos chefs vous surprendront avec des spécialités de fruits de mer uniques. Rejoignez-nous dans notre restaurant à thème nautique doté d'un bar gastronomique de style londonien pour une soirée de fruits de mer frais et de bons moments !
Essayez les huîtres de Dibba, et le homard d’Oman … à rendre les bretons jaloux (Translated by Google) Try Dibba oysters and Omani lobster... to make the Bretons jealous
Really, it's the baddest customer service I have ever experienced . The stuff was so unexperienced to deal with customers that I spent 15 minutes just waiting for someone to take my order, and nobody showed up even after I had already received the menu , it was three of stuff only servicing one table and we got ignored, even after I leave one of waiters followed me and I told her about the issue she not even apologize 🙃, they rounded up my wedding anniversary 💔
Réponse du propriétaire
Il y a 2 mois
Dear Khaled Alzeyoudi, We are truly sorry to hear about your disappointing experience with our customer service. Please accept our sincerest apologies for the lack of attention and the frustration you encountered during your visit. This is certainly not the level of service we aim to provide, and we deeply regret that it impacted such a special occasion as your wedding anniversary. We take your feedback seriously, and we will address this with our team to ensure that such situations do not occur in the future. We truly appreciate you bringing this to our attention, and we hope you'll allow us the opportunity to make it up to you on a future visit. Warm regards, The team at Fairmont Fujairah Beach Resort
Food was great and fresh! Oysters were a little bit disappointing though. Service was excellent! Very attentive staffs. We were there for my husband’s birthday and they made special arrangements for him and we were so happy. I’m so sorry I forgot to ask the lady and gentleman’s names who served us, but we are truly grateful for them to make this such a lovely night for us!
FAIRMONT FUJAIRAH BEACH RESORT
PO Box 14333 Mina Al Fajer Dibba
FUJAIRAH, 14333
Lundi | 18:30 - 23:00 |
---|---|
Mardi | 18:30 - 23:00 |
Mercredi | 18:30 - 23:00 |
Jeudi | 18:30 - 23:00 |
Vendredi | 18:30 - 23:00 |
Samedi | 18:30 - 23:00 |
Dimanche | 18:30 - 23:00 |
(86)